Warranty From INNOVAIR - Only applies to units installed
by licensed HVAC Or Air Conditioning company.
- 5 years parts
- 7 years compressor
- INNOVAIR Comfort. (“INNOVAIR”) warrants your INNOVAIR
Duct-Free Split Air Conditioner (“product”) against defect in materials or
workmanship under normal household use, and during the warranty period set
forth below, INNOVAIR will, at its option, repair or replace the product.
Replacement part(s) will meet intended fit and function of the original
part(s). Replacement parts are warranted for the unexpired portion of the
original warranty period. This limited warranty is valid only to the
original retail purchaser of the product while the system remains at the original
installation site, and is not assignable or transferable to any subsequent
purchaser or user. Note:
This limited warranty applies to parts only and does not cover labor.
COMPLETE
DETAILS:
If
you received a product that is "Dead On Arrival" we will replace it
with brand new unit. You have 7 days from the date of delivery to notify us of
the same.
Please make sure that you have an
invoice from the licensed HVAC (or air conditioning company) with our model
number AND serial number to receive any warranty. Replacement parts will be shipped when the
warranty claim has been processed. You will not receive warranty parts without
filling out the warranty claim form on www.INNOVAIRcomfort.com/warranty-claim and proper documentation. Proper documents
include an invoice from us and an invoice from a licensed installer. Our
invoice will be emailed to you with the tracking number that you can print and
save for future reference.
NO LABOR. THESE LIMITED
WARRANTIES DO NOT INCLUDE LABOR or any other costs incurred for service, maintenance, repair,
removing, replacing, installing, complying with local building and electric
codes, shipping or handling, or replacement of the System, compressors or any
other parts. For items that are designed to be maintained or replaced by the
owner, the owner is solely responsible for all labor and other costs of
maintaining, installing, replacing, disconnecting or dismantling the System and
parts (such as filters or belts) in connection with owner-required maintenance.
Air filter cleaning and/or replacement for each applicable indoor unit are
owner-required maintenance, and labor for this procedure is not covered under
warranty. Please consult the applicable technical documentation for air filter
cleaning and other maintenance procedures.
D. Proper
Installation. This Limited Warranty
applies only to Systems that are installed by contractors who are licensed for
HVAC installation under applicable local and state law, and who install the
Systems in accordance with (i) all applicable building codes and permits; (ii) INNOVAIR’s
installation and operation instructions; and (iii) good trade practices.
BEFORE REQUESTING SERVICE, please review the applicable technical
documentation to insure proper installation and correct customer control
adjustment for the System. If the problem persists, please arrange for warranty
service.
1. TO OBTAIN WARRANTY
PARTS SERVICE:
(a) Contact the licensed contractor who installed the System or
the nearest licensed contractor, dealer or distributor of any defect within the
applicable warranty time period.
(b) Proof of the installation date by a licensed contractor is
required when requesting warranty service. Present the sales receipt, building
permit or other document which establishes proof and date of installation.
Otherwise, this Limited Warranty shall be deemed to begin one hundred twenty
(120) days after the date of manufacture stamped on the System. THE
RETURN OF THE OWNER REGISTRATION CARD IS NOT A CONDITION OF COVERAGE UNDER THIS
LIMITED WARRANTY. However, please return the Owner Registration Card so
that INNOVAIR can contact you if a question of safety arises.
(c) This Limited Warranty applies only while the System remains at
the site of the original installation and only to locations within the
continental United States, Alaska and Hawaii.
2. THIS LIMITED WARRANTY DOES NOT COVER: property damages, malfunction or failure of the
System, or personal injury caused by or resulting from: (a) accident, abuse,
negligence or misuse; (b) operating the System in a corrosive or wet
environment containing chlorine, fluorine or any other hazardous chemicals; (c)
installation, alteration, repair or service by anyone other than a licensed contractor
or other than pursuant to the manufacturer’s instructions; (d) improper
matching of System components; (e) improper sizing of the System; (f) improper
or deferred maintenance contrary to the manufacturer’s instructions; (g)
physical abuse to or misuse of the System (including failure to perform any
maintenance as described in the Operation Manual such as air filter cleaning,
or any System damaged by excessive physical or electrical stress); (h) Systems
that have had a serial number or any part thereof altered, defaced or removed;
(i) System used in any manner contrary to the
Operation Manual; (j) freight damage; or (k)
damage caused by force majeure or other factors such as power surge damage
caused by lightning and fluctuations in or interruptions of electrical power.
3. THIS LIMITED WARRANTY ALSO EXCLUDES: (a) SERVICE CALLS WHERE NO DEFECT IN THE SYSTEM
COVERED UNDER THIS WARRANTY IS FOUND; (b) System installation or set-ups; (c)
adjustments of user controls; or (d) Systems purchased or installed outside the
continental United States, Alaska and Hawaii. Consult the operating
instructions for information regarding user controls.
4. This Limited Warranty shall not be enlarged, extended or affected
by, and no obligation or liability shall arise or grow out of, INNOVAIR providing,
directly or indirectly, any technical advice, information and/or service to
Owner in connection with the System.
5. EXCEPT AS OTHERWISE PROVIDED IN THIS LIMITED
WARRANTY, INNOVAIR MAKES NO OTHER
WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE SYSTEM. INNOVAIR DISCLAIMS AND
EXCLUDES ALL WARRANTIES NOT EXPRESSLY PROVIDED HEREIN AND ALL REMEDIES WHICH,
BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF
FITNESS FOR ANY PARTICULAR PURPOSE. NO ONE IS AUTHORIZED TO CHANGE THIS LIMITED
WARRANTY IN ANY RESPECT OR TO CREATE ANY OTHER OBLIGATION OR LIABILITY FOR INNOVAIR
IN CONNECTION WITH THE SYSTEM. INNOVAIR DISCLAIMS ALL LIABILITY FOR THE ACTS, OMISSIONS AND
CONDUCT OF ALL THIRD PARTIES (including, without limitation, the installing
contractor) IN CONNECTION WITH OR RELATED TO THE SYSTEM.
6. UNDER NO CIRCUMSTANCES SHALL INNOVAIR BE LIABLE
FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT
LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, SYSTEM
FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE
SYSTEM, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO
THE SYSTEM WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR
OTHERWISE, EVEN IF INNOVAIR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN
NO EVENT SHALL INNOVAIR’S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE SYSTEM
WITH RESPECT TO WHICH ANY CLAIM IS MADE.
7. Some states do not allow limitations on
warranties or exclusions or limitation of damages, so the above limitations or
exclusions may not apply.
8. This Limited Warranty gives the owner
specific legal rights and the owner may also have other rights that vary from
state to state.
9. This Limited Warranty is valid only in the
continental United States, Alaska and Hawaii, and it is not transferable.