CS-66V2A-X150DT

MORE THAN COMFORT

Chigo Air Conditioning was founded in 1994 in Guangdong, China with the mission to build a reputation on quality and trust throughout the global HVAC industry. Chigo has grown to be the second largest exporter of air conditioners with an annual production capacity of 10 million units. HVAC brands across the globe have trusted Chigo to make quality products and deliver on-time. USA Headquarters are located in City of Industry, California, complete with a leading-edge Customer Service facility. Sales and Marketing Offices are also strategically positioned throughout the US to support retail partnerships.

Chigo is well-known for innovation and holds a World Record for making the most intelligent air conditioner, specifically mentioning its cloud wifi technology. As a recognized leader in the industry, retailers look to Chigo for the latest in market trends and product to keep them ahead of the competition. Chigo Air Conditioning employs approximately 20,000 people throughout its factory campus and global offices. The factory has 29 industry-leading environmental test labs, hundreds of quality certificates, and substantial research and development investments. Chigo is a powerhouse for innovation and understands what it takes to shelf, just in time for the sale.

Individual Product Warranty may Vary. Refer to Warranty Page which is a Part of User Manual for Detail

Chigo Electrical Appliances (USA), Inc. warrants the accompanying Chigo Electrical Appliances (USA), Inc. Products to be free of defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original retail purchase in the United States.

If the unit exhibits a defect in normal use, Chigo Electrical Appliances (USA), Inc. will, at its option, either repair or replace it, free of charge within a reasonable time after the unit is returned during the warranty period.

As a condition to any warranty service obligation, the consumer must present this Warranty Certificate along with a copy of the original purchase invoice.

THIS WARRANTY DOES NOT COVER:
1) Damage, accidental or otherwise, to the unit while in the possession of a consumer not caused by a defect in material or workmanship.
2) Damage caused by consumer misuse, tampering, or failure to follow the care and special handling provisions in the instructions.
3) Damage to the finish of the case, or other appearance parts caused by wear.
4) Damage caused by repairs or alterations of the unit by anyone other than those authorized by Chigo Electrical Appliances (USA), Inc.

5) Freight and Insurance cost for the warranty service.

ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY ARE LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS LIMITED WARRANTY. Chigo Electrical Appliances (USA), Inc. DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS HOME COMFORT'S LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT FOR BREACH OF ANY WRITTEN OR IMPLIED WARRANTY WITH RESPECT TO THIS UNIT.

This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used, salvaged, or refurbished products.

As some states do not allow the limitation or exclusion of incidental or consequential damages, or do not allow limitation on implied warranties, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For Warranty, Technical Support, Customer Service, Missing or Defective Parts please call 1-877-665-9765

SHIPPING DETAILS

Mostly All Of Our Products Are Shipped Same Or Next Day

Your product will be mostly shipped using Freight Company such as SAIA, ESTES, Old Dominion, FEDEX or UPS and will be delivered in 1-5 business days depending upon your geographical location from our warehouses. We ship products from warehouses in NY, NJ, FL, CA,AZ, TX And MO. Mostly if you are close to our warehouses, you should receive the Product in 1-3 business days. We will email you your tracking number soon as its shipped out or you can log into your account on our website by using your email address and password you created at the time of placing order to check all the shipment and product details.
Please remember we only ship to 48 states within United States. Due to expensive shipment fee we do not ship to Hawaii & Alaska. We do not ship to Canada, Puerto Rico, Jamaica and other countries due to custom issues.

Though above shipment and delivery process is what we normally practice, under unforseen circumstances they cannot be guaranteed at all times. But we do our best and mostly succeed to ship the product either same or the next day.

Overnight Shipping Details (if required)

We can ship overnight or by Second Day Air. But beacuse these are air conditioners and the package weighs more than 90 pounds usually, shipping overnight can result in the package being mishandled and delivered damaged. Plus it cost anywhere from $180-$850 more than regular shipping depending upon your location from our warehouse. Feel free to email us with such enquiries.