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Brand : Panasonic Split Systems
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Product Name : Panasonic E12RB4U 11900 BTU Single Zone Ceiling Cassette System - Heat Pump SEER 18

Item# :
CS-E12RB4UW CU-E12RB4U
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heat pump splits
This 4 Way Indoor Unit (evaporator) is mounted inside the room. This unit is a recessed ceiling unit (including the grille) and mounts in the ceiling. The indoor unit features a 4-way airflow design to send air in all directions. It can be installed in the center of a room using all 4 directional louvers or along a wall, giving you options of closing 1 or 2 louvers to achieve your best comfort option. Additionally, by closing 1 louver, a duct may be attached to provide air to another, separate area.

The 4 way recessed ceiling cassette has also been uniquely designed to provide Whisper Quiet operation while delivering comfort throughout the room. Panasonic Ductless Split Systems offer whisper quiet operation, quality & reliability you can count on. 

Panasonic's inverter technology provides optimum power control and extremely efficient operation by changing the power supply frequency. The result is speedy, flexible operation that uses less electricity. The inverter constantly adjusts compressor rotation speed to provide optimum performance at all times. Once the set temperature is achieved, the inverter air conditioner continues to operate with minimum power. 

EcoNAvi with Intelligent Eco Sensors moderates the temperature in a room. EcoNavi senses when there is activity or lack of activity and adjusts accordingly, helping maximize energy efficiency and comfort levels.

Features of this indoor single zone unit include Microprocessor Controls, Wireless Remote, 5 Fan Speeds + Auto, 24 Hour Timer and a Washable, Anti-Microbial Filter. 

Panasonic's inverter provides optimum power control and extremely efficient operation by changing the power supply frequency. The result is speedy, flexible operation that uses less electricity. The inverter constantly adjusts compressor rotation speed to provide optimum performance at all times. Once the set temperature is achieved, the inverter air conditioner continues to operate with minimum power. 
  • Built-in Failure Automatic Restart
  • Built-In Self Diagnosis
Included is the indoor ceiling unit (CS-E12RB4UW), grille cover (CZ-BT20U) and outdoor unit (CU-E12RB4U). 
  • Microprocessor-Controlled Operation - ensures that the temperature and humidity levels in the room are comfortable
  • Wireless Remote - easy-to-read LCD display, adjust and set temperature, sweep (lover control), fan speeds, timer and more
  • Self-Diagnosing Function
  • Dry Mode - air is efficiently dehumidified
  • 5 Fan Speeds and Automatic Fan - convenient microprocessor control automatically adjusts fan speed to High, Medium or Low. According to room temperature, to maintain a comfortable airflow
  • Air Sweep Control - moves the louvers up and down directing air in a sweeping motion around the room
  • Louver Control - can be manually set to desired angle by remote control
  • Automatic Heating and Cooling Changeover - it the room temperature is higher than the set temperature, cooling operations begins. If the room temperature is lower than the set temperature, heating operation begins.
  • Night Setback Mode for Cooling and Heating - in Cooling and Dry Mode the Air conditioner automatically raises the set temperatur 2 degrees after 30 minutes and then another 2 degrees after the 30 minutes. In Heating mode the temperature is automatically lowered 4 degrees after 30 minutes and then another 4 degrees after the next 30 minutes.
  • Hot Start Heating System - prevents any cold blasts at the beginning while the heat pump is warming up
  • 24 Hour Clock with ON/OFF Program Timer - the remote allow you to set a wide variety of timer-based operations.
  • 1 Hour OFF Timer - when button is pushed either while the unit is operating or while it is stopped, the unit will operate for 1 hour then switch off automatically
  • Auto Restart Function After Power Failure
  • Fresh Air Intake - Max. head 20 inches from the discharge of the indoor unit. Condensation pump is only for allowing drain line to meet minimum gravity flow requirements
  • Branch Extension
  • Built-In Drain Pipe
  • Electric Expansion Valve - circulation volume of refrigerant is controlled by a pulse type control valve
  • R410 Refrigerant
  • Quiet Mode - low fan speed for extra quiet operation
This unit must be installed by a qualified licensed HVAC technician. Manufacturer covers parts only under warranty. Installer is responsible for labor warranty. 

This item replaces the Panasonic KE12NB41 Single Zone Ceiling Cassette Mini Split System.

Bundle Includes
 
PANASONIC-CUE12RB4U,PANASONIC-CSE12RB4UW,PANASONIC-CZBT20U
Indoor Unit Type
 
Ceiling Cassette
EER
 
10.3
SEER
 
18
Energy Star
 
No
Cooling BTUs
 
11900
Cooling BTU Output Range
 
4100 - 13300
Cooling Amps
 
5.2
Dehumidification (pts/hr)
 
4
Includes Heat Pump
 
Yes
Heat Pump BTUs
 
13600
Heating BTU Output Range
 
4100 - 16300
Heat Pump Heating Amps
 
6.1
HSPF (non-ducted)
 
9
CFMs
 
499 / 450 / 361 / 274 / 211 (SH / H / M / L / QL)
Fan Speeds
 
5
Room Size Coverage
 
Medium 300 - 525 Sq. Ft.
Min. Indoor Noise Level (dBA)
 
25
Indoor Noise Level (dBA)
 
38 / 28 / 25 (H / M / L)
Outdoor Unit Noise Level (dBA)
 
66
Control Type
 
Hand Held Remote
Wired Thermostat Optional
 
Yes
Voltage
 
208-230V
Circuit Breaker Size (Amps)
 
15
Line Set Liquid Line
 
1/4"
Line Set Suction Line
 
1/2"
Maximum Elevation (ft.)
 
49.2
Maximum Pipe Length (ft.)
 
65.6
Pipe Length (No Addl Refr Req)
 
24.6
Operating Range - Cooling
 
0°F - 114.8°F
Operating Range - Heating
 
5°F - 75.2°F
Minimum Outdoor Temp for Heat
 

Min. Outdoor Temp for Heat °F
 
5
Inverter Technology
 
Yes
Indoor Unit Width (in.)
 
22.955 "
Indoor Unit Depth (in.)
 
22.955 "
Indoor Unit Height (in.)
 
10.25 "
Outdoor Unit Width (in.)
 
30.719 "
Outdoor Unit Depth (in.)
 
11.406 "
Outdoor Unit Height (in.)
 
21.281 "
Indoor Unit Weight (lbs.)
 
40
Outdoor Unit Weight (lbs.)
 
82
Parts Warranty
 
5 Years
Labor Warranty
 
None
Compressor Warranty
 
7 Years


Warranty From The Manufacturer - Only applies to units installed by licensed HVAC Or Air Conditioning company.

  • 5 years parts
  • 7 years compressor

COMPLETE DETAILS:

If you received a product that is "Dead On Arrival" we will replace it with brand new unit. You have 15 days from the date of delivery to notify us of the same.

Please make sure that you have an invoice from the licensed HVAC (or air conditioning company) with our model number AND serial number to receive any warranty. Replacement parts will be shipped and credit will be given when the part is returned to supplier. You will not receive credit for replacement units or warranty parts without proper documentation. Proper documents include an invoice from us and an invoice from a licensed installer. Our invoice will be emailed to you with the tracking number that you can print and save for future reference.

 

NO LABOR. THESE LIMITED WARRANTIES DO NOT INCLUDE LABOR or any other costs incurred for service, maintenance, repair, removing, replacing, installing, complying with local building and electric codes, shipping or handling, or replacement of the System, compressors or any other parts. For items that are designed to be maintained or replaced by the owner, the owner is solely responsible for all labor and other costs of maintaining, installing, replacing, disconnecting or dismantling the System and parts (such as filters or belts) in connection with owner-required maintenance. Air filter cleaning and/or replacement for each applicable indoor unit are owner-required maintenance, and labor for this procedure is not covered under warranty. Please consult the applicable technical documentation for air filter cleaning and other maintenance procedures.

D. Proper Installation. This Limited Warranty applies only to Systems that are installed by contractors who are licensed for HVAC installation under applicable local and state law, and who install the Systems in accordance with (i) all applicable building codes and permits; (ii) YMGI’s installation and operation instructions; and (iii) good trade practices.

BEFORE REQUESTING SERVICE, please review the applicable technical documentation to insure proper installation and correct customer control adjustment for the System. If the problem persists, please arrange for warranty service.

1. TO OBTAIN WARRANTY PARTS SERVICE:

(a) Contact the licensed contractor who installed the System or the nearest licensed contractor, dealer or distributor of any defect within the applicable warranty time period.

(b) Proof of the installation date by a licensed contractor is required when requesting warranty service. Present the sales receipt, building permit or other document which establishes proof and date of installation. Otherwise, this Limited Warranty shall be deemed to begin one hundred twenty (120) days after the date of manufacture stamped on the System. THE RETURN OF THE OWNER REGISTRATION CARD IS NOT A CONDITION OF COVERAGE UNDER THIS LIMITED WARRANTY. However, please return the Owner Registration Card so that YMGI can contact you if a question of safety arises.

(c) This Limited Warranty applies only while the System remains at the site of the original installation and only to locations within the continental United States, Alaska and Hawaii.

2. THIS LIMITED WARRANTY DOES NOT COVER: property damages, malfunction or failure of the System, or personal injury caused by or resulting from: (a) accident, abuse, negligence or misuse; (b) operating the System in a corrosive or wet environment containing chlorine, fluorine or any other hazardous chemicals; (c) installation, alteration, repair or service by anyone other than a licensed contractor or other than pursuant to the manufacturer’s instructions; (d) improper matching of System components; (e) improper sizing of the System; (f) improper or deferred maintenance contrary to the manufacturer’s instructions; (g) physical abuse to or misuse of the System (including failure to perform any maintenance as described in the Operation Manual such as air filter cleaning, or any System damaged by excessive physical or electrical stress); (h) Systems that have had a serial number or any part thereof altered, defaced or removed; (i) System used in any manner contrary to the

Operation Manual; (j) freight damage; or (k) damage caused by force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power.

3. THIS LIMITED WARRANTY ALSO EXCLUDES: (a) SERVICE CALLS WHERE NO DEFECT IN THE SYSTEM COVERED UNDER THIS WARRANTY IS FOUND; (b) System installation or set-ups; (c) adjustments of user controls; or (d) Systems purchased or installed outside the continental United States, Alaska and Hawaii. Consult the operating instructions for information regarding user controls.

4. This Limited Warranty shall not be enlarged, extended or affected by, and no obligation or liability shall arise or grow out of, YMGI providing, directly or indirectly, any technical advice, information and/or service to Owner in connection with the System.

5. EXCEPT AS OTHERWISE PROVIDED IN THIS LIMITED WARRANTY, YMGI MAKES NO OTHER WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE SYSTEM. YMGI DISCLAIMS AND EXCLUDES ALL WARRANTIES NOT EXPRESSLY PROVIDED HEREIN AND ALL REMEDIES WHICH, BUT FOR THIS PROVISION, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE. NO ONE IS AUTHORIZED TO CHANGE THIS LIMITED WARRANTY IN ANY RESPECT OR TO CREATE ANY OTHER OBLIGATION OR LIABILITY FOR YMGI IN CONNECTION WITH THE SYSTEM. YMGI DISCLAIMS ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ALL THIRD PARTIES (including, without limitation, the installing contractor) IN CONNECTION WITH OR RELATED TO THE SYSTEM.

6. UNDER NO CIRCUMSTANCES SHALL YMGI BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, SYSTEM FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE SYSTEM, LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE SYSTEM WHETHER BASED ON BREACH OF WARRANTY, BREACH OF CONTRACT, TORT OR OTHERWISE, EVEN IF YMGI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL YMGI’S LIABILITY EXCEED THE ACTUAL PURCHASE PRICE OF THE SYSTEM WITH RESPECT TO WHICH ANY CLAIM IS MADE.

7. Some states do not allow limitations on warranties or exclusions or limitation of damages, so the above limitations or exclusions may not apply.

8. This Limited Warranty gives the owner specific legal rights and the owner may also have other rights that vary from state to state.

9. This Limited Warranty is valid only in the continental United States, Alaska and Hawaii, and it is not transferable.

 


SHIPPING DETAILS

Mostly All Of Our Products Are Shipped Same Or Next Day

Your product will be mostly shipped using Freight Company such as SAIA, ESTES, Old Dominion, FEDEX or UPS and will be delivered in 1-5 business days depending upon your geographical location from our warehouses. We ship products from warehouses in NY, NJ, FL, CA,AZ, TX And MO. Mostly if you are close to our warehouses, you should receive the Product in 1-3 business days. We will email you your tracking number soon as its shipped out or you can log into your account on our website by using your email address and password you created at the time of placing order to check all the shipment and product details.
Please remember we only ship to 48 states within United States. Due to expensive shipment fee we do not ship to Hawaii & Alaska. We do not ship to Canada, Puerto Rico, Jamaica and other countries due to custom issues.

Though above shipment and delivery process is what we normally practice, under unforseen circumstances they cannot be guaranteed at all times. But we do our best and mostly succeed to ship the product either same or the next day.

Overnight Shipping Details (if required)

We can ship overnight or by Second Day Air. But beacuse these are air conditioners and the package weighs more than 90 pounds usually, shipping overnight can result in the package being mishandled and delivered damaged. Plus it cost anywhere from $180-$850 more than regular shipping depending upon your location from our warehouse. Feel free to email us with such enquiries.

Delivery Acceptance, Returns, Exchanges and Cancellation Policy.

We truly appreciate your business and for the past 2 decades being in this business we have continued to do our best to earn customer trust with each transaction. We want you to be happy with your purchase.

100% Satisfaction is guaranteed with all your purchases. In case any of the RARE complications occur, we will handle them upto your best interest and satisfaction.

Delivery Acceptance Terms:
If you receive a package that seems damaged or dented, please open the package in front of the driver and after inspection if you see the product has a severe damage you can refuse the package and call us immediately. We will then arrange a new shipment (Free Replacement) ASAP.

Please note: If the box looks visibly damaged, the product inside may still be in perfect condition as they are well padded for shipping purposes.

PLEASE DO NOT SIGN OR REFUSE THE PACKAGE WITHOUT INSPECTING THE CONDITION OF THE PRODUCT INSIDE. Please take pictures if needed, accept or refuse shipment based upon the condition of the product in the box, not based upon the condition of the box. Please remember if you signed off on a delivery document, insurance cannot be filed if cosmetic damage is found at a later date, as it is considered to have happened after delivery at jobsite.

If you need to get in touch with KINGERSONS, please call KINGERSONS customer service number at 1-386-951-1722 OR email us with your query. AS PER OUR WEBSITE, BELOW IS OUR EXCHANGE/RETURN POLICY FOR YOUR REFERENCE.


DEFECTIVE EXCHANGE
If unit (any product) is defective, depending upon the brand you buy, it will be taken care of by manufacturer warranty. Usually they will send out the replacement part within 24 hours, if replacing part is not a solution, they would probably replace the whole unit if the product was found defective. Replacement will only be made with the same model, if customer decides to upgrade or downgrade to a different model, we'll treat it as a return and a new order.

* All returns should be in original packaging and in brand new condition. Installed products are not considered brand new and cannot be returned.

* All damaged returns and replacements must be requested within 24 hours after the receipt of the product. *

Before shipping the product back, you should request an RA# (Return Authorization number), without an RA# your package will not be accepted, will be refused and sent back by the warehouse.


RETURNS
For all returns, customer is responsible to ship product back to our warehouse at their own expense; restocking fee of 19% will apply regardless if defective and original shipping fee (from $69 to $189 depending upon the product you purchased) will not be refunded as it is paid to the trucking company's and they are non-refundable.

CANCELLATIONS
If you placed the order and you wanted to cancel the order BEFORE IT IS SHIPPED, we will gladly cancel your order and $15.99 cancellation fee will be charged and 3% credit card processing charges will not be refunded. Please make sure that you call us within few hours after the order is placed. We ship the items out same or next business day. We cannot process cancellations after the product is shipped out. It will be considered as a return instead once the product is shipped and you will need to pay the return charges. If the delivery of the shipment is refused above return policy will apply. Once the item is shipped, the shipping company will not refund us the shipping fee back and will charge us for shipping both ways, this will not be refunded if cancelled after the product is shipped and 19% restocking fee will apply.

 

THANK YOU ONCE AGAIN FOR SHOPPING WITH US!
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