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Brand : ComfortStar
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Product Name : 18000 Btu Comfortstar Concealed Duct Air Handler Only Air Conditioner Heat Pump CPA18

Item# :
CPA18
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heat pump splits

FLEX-MOUNT MULTI-ZONE SYSTEMS:

HEAT OR COOL MULTIPLE LIVING SPACES

INDEPENDENTLY WITH ONLY 1 OUTDOOR UNIT

Flexible design – allows for up to 5 indoor

units.

Choose from 4 different indoor evaporators –

high-wall mount, cassette type, fan coil and

floor ceiling.

Simple installation.

All indoor units can be controlled

individually.

Connect 2 to 5 indoor units depending

on capacity.

Capacity up 54,000 BTU!

More than 350+ possible combinations.

Energy Efficient – up to 22 SEER.

 

NEW LOW AMBIENT KIT ALLOWS FOR HEATING

IN AMBIENT TEMPERATURE AS LOW AS -13°F

 

STANDARD FEATURES:

• LOW AMBIENT: Systems are

capable of producing comfort

heating to ambient outdoor

temperatures as low as -13°F.

• WIFI: (optional) Control your

indoor unit using your smart phone

mobile device.

• MANUAL SWITCH: Power unit ON/

OFF using manual switch button

located at the evaporator.

• CENTRALIZED CONTROL: Control

up to 64 units using one wired

central control. Front Desk Control

(hotel application) overrides remote

control at the evaporator.

• INTERACTIVE DISPLAY:

• Display shows error codes based

on system failure.

• Display shows service codes if

you have dirty filters.

• Display will show error code if

leak in the system is detected.

• Display also alerts when unit

goes into auto defrost.

• BYPASS MODE: Unit will continue

to operate if a non-critical

component fails, such as a sensor.

• SELF-DIAGNOSIS: unit will shut

down and go into protection if it

detects abnormalities. The display

will show an error code depending

on the type of protection the unit

is in.

• 2-WAY DRAINING: Option to place

drain hose on left or right hand side

of evaporator makes for flexible

installation design.

• 3 DIRECTIONAL AIRFLOW: Air flow

is directed so that it reaches more

surface area including the corners

of the room being conditioned.

• REFRIGERANT LEAK DETECTION

ERROR CODE: Error code is

displayed at the indoor unit if there

is a leak detected in the system.

• MUTE OPERATION: Silence beep

from remote control.

• FOLLOW ME FUNCTION: Remote

control has a sensor built in. In this

mode, the unit will take the

temperature at the remote control

instead of at the evaporator for the

set temperature.

 

 



About Comfortstar

At Comfort Star, they are committed to delivering world-class results. Their Mission is to provide customers with the lowest prices, while offering superior quality products and service.

Through continuous improvement the company constantly eliminate non-value added steps, becoming lean and passing the savings on to the customers.


Manufacturer's Warranty:

5-Year Limited Warranty on Compressor
2-Year Limited Warranty on Parts

SHIPPING DETAILS

Mostly All Of Our Products Are Shipped Same Or Next Day

Your product will be mostly shipped using Freight Company such as SAIA, ESTES, Old Dominion, FEDEX or UPS and will be delivered in 1-5 business days depending upon your geographical location from our warehouses. We ship products from warehouses in NY, NJ, FL, CA,AZ, TX And MO. Mostly if you are close to our warehouses, you should receive the Product in 1-3 business days. We will email you your tracking number soon as its shipped out or you can log into your account on our website by using your email address and password you created at the time of placing order to check all the shipment and product details.
Please remember we only ship to 48 states within United States. Due to expensive shipment fee we do not ship to Hawaii & Alaska. We do not ship to Canada, Puerto Rico, Jamaica and other countries due to custom issues.

Though above shipment and delivery process is what we normally practice, under unforseen circumstances they cannot be guaranteed at all times. But we do our best and mostly succeed to ship the product either same or the next day.

Overnight Shipping Details (if required)

We can ship overnight or by Second Day Air. But beacuse these are air conditioners and the package weighs more than 90 pounds usually, shipping overnight can result in the package being mishandled and delivered damaged. Plus it cost anywhere from $180-$850 more than regular shipping depending upon your location from our warehouse. Feel free to email us with such enquiries.

Delivery Acceptance, Returns, Exchanges and Cancellation Policy.

We truly appreciate your business and for the past 2 decades being in this business we have continued to do our best to earn customer trust with each transaction. We want you to be happy with your purchase.

100% Satisfaction is guaranteed with all your purchases. In case any of the RARE complications occur, we will handle them upto your best interest and satisfaction.

Delivery Acceptance Terms:
If you receive a package that seems damaged or dented, please open the package in front of the driver and after inspection if you see the product has a severe damage you can refuse the package and call us immediately. We will then arrange a new shipment (Free Replacement) ASAP.

Please note: If the box looks visibly damaged, the product inside may still be in perfect condition as they are well padded for shipping purposes.

PLEASE DO NOT SIGN OR REFUSE THE PACKAGE WITHOUT INSPECTING THE CONDITION OF THE PRODUCT INSIDE. Please take pictures if needed, accept or refuse shipment based upon the condition of the product in the box, not based upon the condition of the box. Please remember if you signed off on a delivery document, insurance cannot be filed if cosmetic damage is found at a later date, as it is considered to have happened after delivery at jobsite.

If you need to get in touch with KINGERSONS, please call KINGERSONS customer service number at 1-386-951-1722 OR email us with your query. AS PER OUR WEBSITE, BELOW IS OUR EXCHANGE/RETURN POLICY FOR YOUR REFERENCE.


DEFECTIVE EXCHANGE
If unit (any product) is defective, depending upon the brand you buy, it will be taken care of by manufacturer warranty. Usually they will send out the replacement part within 24 hours, if replacing part is not a solution, they would probably replace the whole unit if the product was found defective. Replacement will only be made with the same model, if customer decides to upgrade or downgrade to a different model, we'll treat it as a return and a new order.

* All returns should be in original packaging and in brand new condition. Installed products are not considered brand new and cannot be returned.

* All damaged returns and replacements must be requested within 24 hours after the receipt of the product. *

Before shipping the product back, you should request an RA# (Return Authorization number), without an RA# your package will not be accepted, will be refused and sent back by the warehouse.


RETURNS
For all returns, customer is responsible to ship product back to our warehouse at their own expense; restocking fee of 19% will apply regardless if defective and original shipping fee (from $69 to $189 depending upon the product you purchased) will not be refunded as it is paid to the trucking company's and they are non-refundable.

CANCELLATIONS
If you placed the order and you wanted to cancel the order BEFORE IT IS SHIPPED, we will gladly cancel your order and $15.99 cancellation fee will be charged and 3% credit card processing charges will not be refunded. Please make sure that you call us within few hours after the order is placed. We ship the items out same or next business day. We cannot process cancellations after the product is shipped out. It will be considered as a return instead once the product is shipped and you will need to pay the return charges. If the delivery of the shipment is refused above return policy will apply. Once the item is shipped, the shipping company will not refund us the shipping fee back and will charge us for shipping both ways, this will not be refunded if cancelled after the product is shipped and 19% restocking fee will apply.

 

THANK YOU ONCE AGAIN FOR SHOPPING WITH US!
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New York, New Jersey, California, Florida, Missouri, Georgia, Texas, Arizona and Canada.

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