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Product Name :
RIO24HP230V1A GREE RIO 24000 BTU SEER 16
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Item# :
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RIO24HP230V1AH RIO24HP230V1AO
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PRODUCT SPECIFICATIONS FOR GWH24KGD3DNB1C
| Brand: |
Gree |
| Configuration: |
Wall Mounted |
| Connection Method: |
Flared |
| Drain Pipe Size: |
5/8" |
| Electrical: |
208 / 230 V. 1 Phase 60 Hz |
| Energy Source: |
Electric |
| Inverter: |
Yes |
| Liquid Line: |
1/4" |
| Low Ambient Operation: |
Yes |
| Model: |
GWH24KG-D3DNB1C/I |
| Nominal Capacity: |
2 Ton |
| Product Depth: |
8 1/2" |
| Product Height: |
12.4" |
| Product Length: |
39.7" |
| Product Ship Weight: |
33 lbs. |
| Refrigerant: |
R410A |
| Remote Control: |
Yes |
| Suction Line: |
1/2" |
| Unit Type: |
Indoor |
| UPC: |
GWH24KG-D3DNB1C/I |
| Warranty Terms - Compressor: |
7 Years |
| Warranty Terms - Parts: |
5 Years |
PRODUCT SPECIFICATIONS FOR GWH24KGD3DNA5CO:
| Brand: |
Gree |
| Compressor Brand: |
Mitsubishi |
| Configuration: |
Wall Mounted |
| Connection Method: |
Flared |
| Drain Pipe Size: |
5/8" |
| Electrical: |
208 / 230 V. 1 Phase 60 Hz |
| Energy Source: |
Electric |
| Inverter: |
Yes |
| Liquid Line: |
1/4" |
| Low Ambient Operation: |
Yes |
| Model: |
GWH24KG-D3DNA5C/O |
| Nominal Capacity: |
2 Ton |
| Product Depth: |
15 3/5" |
| Product Height: |
27 3/5" |
| Product Length: |
37 3/5" |
| Product Ship Weight: |
117 lbs |
| Refrigerant: |
R410A |
| Remote Control: |
Yes |
| Suction Line: |
1/2" |
| Unit Type: |
Outdoor |
| UPC: |
GWH24KG-D3DNA5C/O |
| Warranty Terms - Compressor: |
7 Years |
| Warranty Terms - Parts: |
5 Years |
PRODUCT OVERVIEW:
Gree Ductless air conditioner products promote a green earth while always keeping a step ahead of the ductless air conditioner market by offering the superior technologies. The RIO ductless air conditioner is a high-efficiency, cost-effective DC inverter-driven ductless split heat pump system. Distinguished by its compact and quiet design, the RIO ductless air conditioner sustains significant energy savings with its intelligent defrost and heating capabilities and a low voltage start-up feature. The advanced inverter technology and Comfortable Sleep Mode function allow the RIO ductless air conditioner to operate at a whisper-quiet volume and maintain steady temperature cycles for maximum comfort. Combined with a low ambient cooling feature, multiple fan speeds and intelligent pre-heating, the RIO ductless air conditioner achieves 16 SEER. Never compromising the price of innovative efficiency, the RIO guarantees to significantly reduce energy loss and your utility bill.
* High efficiency Inverter Technology
* Low Ambient Cooling to 5F
* Intelligent Defrost
* DC Inverter Technology
* 16 SEER Efficiency all sizes
* 5 year Limited Parts Warranty
* Intelligent Pre-heating
* Low voltage start-up
GREE - A company founded on quality and value
GREE Electric Appliances, Inc. is the world’s largest specialized air conditioner manufacturer, selling more than 100 million units in over 100 countries since 1991. The GREE brand is world-renowned for engineering 7,000 different models in 20 product categories, developing 3,000 worldwide technical patents and pioneering the Variable Refrigerant Flow system that has revolutionized modern day comfort.
GREE Electric Appliances, Inc. is the world’s largest specialized air conditioner manufacturer, selling more than 100 million units in over 100 countries since 1991. The GREE brand is world-renowned for engineering 7,000 different models in 20 product categories, developing 3,000 worldwide technical patents and pioneering the Variable Refrigerant Flow system that has revolutionized modern day comfort.GREE prides itself on the reliability and quality of its products. World class, state-of-the-art quality control methods are employed throughout the manufacturing process, including the use of a separate plant where all key components are pre-tested. More than 1,000 Research & Development technicians spend each day pursuing new and innovative designs as a commitment to ensuring customers always receive the highest quality for the best value in the world.
GREE prides itself on the reliability and quality of its products. World class, state-of-the-art quality control methods are employed throughout the manufacturing process, including the use of a separate plant where all key components are pre-tested. More than 1,000 Research & Development technicians spend each day pursuing new and innovative designs as a commitment to ensuring customers always receive the highest quality for the best value in the world.
LIMITED WARRANTY STATEMENT
Effective on new GREE Ductless purchases on or after March 1, 2013
9,000 – 36,000 BTUH – Ductless Heat Pump Split System
TERRA Series Model: GWH**TB-D3DNA1A; GWH**TC-D3DNA1A; GWH**TD-D3DNA1A
EVO and EVO+ Series Model: GWH**AB-A3DNA**; GWH**AB-D3DNA**; GWH**AC-D3DNA**
NEO Series Model: GWH**M*-A3DNA**; GWH**M*-D3DNA**; GWH**LB-D3DNA**
RIO Series Model: GWH**KF-A3DNB1A; GWH**KF-D3DNB1C; GWH**KG-D3DNB1*
GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.
? A warranty period of Seven (7) years on compressor to the original registered end-user.
? A warranty period of Five (5) years on all parts to the original registered end user.
? A warranty period of One (1) year on the remote control provided with the original unit.
? Limited warranty applies only to systems that are properly installed by a state certified or licensed HVAC contractor, under applicable local and state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.
? Warranty applies only to products remaining in their original installation location.
? Defective parts must be returned to the distributor through a registered servicing dealer for credit.
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER. THIS WARRANTY DOES NOT COVER:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units.
2. Product cleaning required prior to warranty service and repair.
3. Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual, including filter cleaning and/or replacement and lubrication.
4. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized
alteration or improper operation.
5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the Company.
7. Failure or damage of coils or piping due to corrosion on installations within one (1) miles of sea coast or corrosive body.
8. Parts not supplied or designated by Company, or damages resulting from their use.
9. Products installed outside continental USA and Canada.
10. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.
11. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
12. Shipping damage or damage as a result of transporting the unit.
13. Accessories such as condensate pumps, line sets and so forth are not covered.
14. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province
SHIPPING DETAILS
Mostly All Of Our Products Are Shipped Same Or Next Day
Your product will be mostly shipped using Freight Company such as SAIA, ESTES, Old Dominion, FEDEX or UPS and will be delivered in 1-5 business days depending upon your geographical location from our warehouses. We ship products from warehouses in NY, NJ, FL, CA,AZ, TX And MO. Mostly if you are close to our warehouses, you should receive the Product in 1-3 business days. We will email you your tracking number soon as its shipped out or you can log into your account on our website by using your email address and password you created at the time of placing order to check all the shipment and product details.
Please remember we only ship to 48 states within United States. Due to expensive shipment fee we do not ship to Hawaii & Alaska. We do not ship to Canada, Puerto Rico, Jamaica and other countries due to custom issues.
Though above shipment and delivery process is what we normally practice, under unforseen circumstances they cannot be guaranteed at all times. But we do our best and mostly succeed to ship the product either same or the next day.
Overnight Shipping Details (if required)
We can ship overnight or by Second Day Air. But beacuse these are air conditioners and the package weighs more than 90 pounds usually, shipping overnight can result in the package being mishandled and delivered damaged. Plus it cost anywhere from $180-$850 more than regular shipping depending upon your location from our warehouse. Feel free to email us with such enquiries
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Delivery Acceptance, Returns, Exchanges and Cancellation Policy. |
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We truly appreciate your business and for the past 2 decades being in this business we have continued to do our best to earn customer trust with each transaction. We want you to be happy with your purchase.
100% Satisfaction is guaranteed with all your purchases. In case any of the RARE complications occur, we will handle them upto your best interest and satisfaction. |
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Delivery Acceptance Terms:
If you receive a package that seems damaged or dented, please open the package in front of the driver and after inspection if you see the product has a severe damage you can refuse the package and call us immediately. We will then arrange a new shipment (Free Replacement) ASAP.
Please note: If the box looks visibly damaged, the product inside may still be in perfect condition as they are well padded for shipping purposes.
PLEASE DO NOT SIGN OR REFUSE THE PACKAGE WITHOUT INSPECTING THE CONDITION OF THE PRODUCT INSIDE. Please take pictures if needed, accept or refuse shipment based upon the condition of the product in the box, not based upon the condition of the box. Please remember if you signed off on a delivery document, insurance cannot be filed if cosmetic damage is found at a later date, as it is considered to have happened after delivery at jobsite.
If you need to get in touch with KINGERSONS, please call KINGERSONS customer service number at 1-386-951-1722 OR email us with your query. AS PER OUR WEBSITE, BELOW IS OUR EXCHANGE/RETURN POLICY FOR YOUR REFERENCE.
DEFECTIVE EXCHANGE
If unit (any product) is defective, depending upon the brand you buy, it will be taken care of by manufacturer warranty. Usually they will send out the replacement part within 24 hours, if replacing part is not a solution, they would probably replace the whole unit if the product was found defective. Replacement will only be made with the same model, if customer decides to upgrade or downgrade to a different model, we'll treat it as a return and a new order.
* All returns should be in original packaging and in brand new condition. Installed products are not considered brand new and cannot be returned.
* All damaged returns and replacements must be requested within 24 hours after the receipt of the product. *
Before shipping the product back, you should request an RA# (Return Authorization number), without an RA# your package will not be accepted, will be refused and sent back by the warehouse.
RETURNS
For all returns, customer is responsible to ship product back to our warehouse at their own expense; restocking fee of 19% will apply regardless if defective and original shipping fee (from $69 to $189 depending upon the product you purchased) will not be refunded as it is paid to the trucking company's and they are non-refundable.
CANCELLATIONS
If you placed the order and you wanted to cancel the order BEFORE IT IS SHIPPED, we will gladly cancel your order and $15.99 cancellation fee will be charged and 3% credit card processing charges will not be refunded. Please make sure that you call us within few hours after the order is placed. We ship the items out same or next business day. We cannot process cancellations after the product is shipped out. It will be considered as a return instead once the product is shipped and you will need to pay the return charges. If the delivery of the shipment is refused above return policy will apply. Once the item is shipped, the shipping company will not refund us the shipping fee back and will charge us for shipping both ways, this will not be refunded if cancelled after the product is shipped and 19% restocking fee will apply.
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THANK YOU ONCE AGAIN FOR SHOPPING WITH US! | |
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