Fujitsu General America, Inc. – Limited Warranty Statement
This is a Limited
Warranty provided by Fujitsu General America, Inc. (“FGAI”) to the
original end-user consumer (“Purchaser”) of the Fujitsu Halcyon System
(the “System”). Installation, operation or use of the System will
constitute acceptance of the terms hereof.
1. STANDARD LIMITED WARRANTY COVERAGE (PARTS ONLY)
FGAI warrants for
the time periods set forth below that the System will be free of defects
in material and workmanship for human thermal comfort or other
approved applications under normal use and service. Any repaired or
replaced component or part shall be warranted for the remainder of the
original limited warranty period or thirty (30) days after shipment of
replacement part, whichever is longer. FGAI will provide the following
benefits, subject to the conditions stated below:
PARTS – For a period of five (5) years beginning
on the date of purchase or installation completion and system start-up,
as verified by an installer’s invoice or proof of purchase, FGAI will
supply, at its option, either new, like kind or rebuilt replacement
Parts. “Parts” are defined as integral components of Fujitsu Halcyon
condenser, evaporator or refrigerant branch boxes and only includes
items which are not otherwise covered or excluded under this warranty.
COMPRESSOR – For a period of seven (7) years
beginning on the date of purchase or installation completion and system
start-up, as verified by an installer’s invoice or proof of purchase,
FGAI will supply, at its option, either new, like kind or rebuilt
replacement compressor(s).
CONTROLS AND ACCESSORIES
– For a period of ninety (90) days beginning on the date of purchase or
installation completion and system start-up, as verified by an
installer’s invoice or proof of purchase, FGAI will supply, at its
option, either new, like kind or rebuilt replacement controls. Controls
include: Wired Remote Control, IR Receiver, Simple Remote Control,
Central Remote Controller, Wireless Remote Control, Fujitsu External
Drain Pump and any other Fujitsu Halcyon Controls or Accessory
Components.
1.1. EXTENSION OF THE STANDARD LIMITED WARRANTY
The Standard
Limited Warranty covering parts and the compressor(s) will be extended
to a period of ten (10) years to the Purchaser if the following
conditions are met:
a) The System is
registered ONLINE within 60 days from the date of installation, or, in
the case of a newly constructed home, within 60 days of the Purchaser’s
purchase of the home.
b) The System is installed in a residential single family or owner occupied multifamily home.
c) The Purchaser resides at the location where the System is installed.
d) The System is purchased after June 1, 2015.
e) Defective Parts and Compressor are made available for return to FGAI and become the property of FGAI.
The Standard Limited Warranty covering parts and the compressor(s) will be extended to a period of twelve (12) years to the Purchaser if, in addition to meeting the conditions of Section 1.1 (a)-(e), the System is:
(f) installed by a Fujitsu Elite Contractor.
2. PROPER INSTALLATION –
This Limited Warranty applies only to Systems that are installed by
contractors who are licensed for HVAC installation under applicable
local and state law (Licensed Contractor), and who install the System in
accordance with: (a) all applicable building codes and permits; (b)
FGAI’s installation and operation instructions; and (c) good trade
practices.
3. REGISTRATION
– Register the System online at:
http://www.fujitsugeneral.com/contractors/registration/. Fujitsu Elite
Contractor may register through the toolbox website at:
http://www.fujitsugeneral.com/dealer_toolbox.htm.
4. TERMS OF WARRANTY
– BEFORE REQUESTING SERVICE please review the user instructions and
technical documentation for your System to confirm that the electric
power is supplied and user controls are properly adjusted.
TO OBTAIN
WARRANTY PARTS SERVICE contact the Fujitsu Elite Contractor who
installed the System, or search for the nearest HVAC contractor within
the applicable Limited Warranty period. A list of Fujitsu Elite
Contractors may be obtained at www.fujitsugeneral.com, by calling
1-866-952-8324 or by emailing servicehvac@fujitsugeneral.com or
partsinfo@fujitsugeneral.com. Proof of purchase or proof of
installation by a Licensed Contractor is required to make this Limited
Warranty valid. Protect your warranty by registering your product
immediately, buying only from an authorized dealer, and checking the
product and packaging to verify that the factory serial number have not
been tampered with. THESE LIMITED WARRANTIES DO NOT INCLUDE LABOR or
any other costs incurred during service, maintenance, repair, removing,
replacing, or installing the System, or any parts or other components.
Purchaser is solely responsible for all such labor and costs. Please
consult the applicable technical documentation regarding maintenance
procedures. This Limited Warranty shall not be modified or amended by,
and no obligation or liability shall arise out of, FGAI providing,
directly or indirectly, any technical advice, information and/or
service to Purchaser in connection with the System.